Privacy Policy

Last updated: 27 March 2026

TownSquare is a non-partisan tool designed to help users explore a broader range of perspectives on online content. We are committed to protecting your privacy and limiting data collection to what is necessary to provide, maintain, and improve the service.

1. Information We Collect

We collect only the information reasonably necessary to operate TownSquare.

1.1 Content You Choose to Analyse

When you use TownSquare to generate insights, we may process:

  • the text from the webpage or content you ask TownSquare to analyse

  • the URL of the relevant page

  • any prompt, query, or input you submit through the product

We use this information to generate the requested insights, provide context-specific responses, and improve the quality and performance of the service.

1.2 Account Information

If you create an account, we may collect:

  • your name

  • your email address

We use this information to create and manage your account, verify your identity, and provide access to TownSquare features.

1.3 Subscription and Purchase Information

If you purchase a paid subscription, subscription management is handled through RevenueCat. We may receive information such as your subscription status, entitlement level, and transaction-related identifiers necessary to manage access to paid features.

We do not store your full payment card details ourselves.

1.4 Product Usage Information

We may collect limited information about how you use TownSquare, such as:

  • which features you use

  • the prompts you submit

  • the responses generated

  • the links or perspectives you click on

  • feedback or usefulness ratings you provide

We use this information to operate, maintain, and improve TownSquare, including to better understand how users engage with different viewpoints and, in future, potentially to provide users with insights into their overall information consumption patterns.

2. Information We Do Not Intentionally Collect

TownSquare does not intentionally collect the following categories of information unless they are directly included in content you choose to submit for analysis:

  • full payment card information

  • passwords or other authentication credentials beyond what is required for secure sign-in

  • private personal communications not submitted by you to the service

  • precise location data

  • keystroke logging

  • mouse movement tracking

  • unrelated browsing history outside the content you actively choose to analyse

3. How We Use Your Information

We may use the information we collect to:

  • provide TownSquare’s core functionality

  • generate alternative viewpoints and contextual insights

  • rank, organise, and return different perspectives

  • create and manage user accounts

  • administer subscriptions and usage limits

  • improve product quality, reliability, and safety

  • understand aggregate usage patterns and develop future features

4. How Your Information Is Processed

To provide the service, relevant content data, prompts, and account-linked usage information may be transmitted securely to our backend systems and service providers for processing.

This may include:

  • Firebase, for authentication, database, and related infrastructure services

  • RevenueCat, for subscription and entitlement management

  • Gemini, for generating AI-powered outputs and insights

Some information may be processed transiently, while other information, such as account details, prompts, responses, clicks, and usage records, may be retained where reasonably necessary to operate the service, enforce tier limits, improve the product, maintain security, or support future features.

We aim to keep retained data to a minimum and only for as long as reasonably necessary for these purposes.

5. Data Sharing

We do not sell, rent, or trade your personal information.

We do not share your information with advertisers or data brokers.

We may share information only with service providers who help us operate TownSquare, including:

  • Google Firebase, for authentication, hosting, and database functions

  • RevenueCat, for subscription management

  • Google Gemini, for AI processing and response generation

These providers may process data on our behalf only to the extent necessary to provide their services to us.

We may also disclose information where required by law, regulation, legal process, or where reasonably necessary to protect the rights, safety, and integrity of TownSquare, our users, or others.

6. Local Storage

TownSquare may store limited information locally on your device, such as:

  • settings and feature preferences

  • temporary interface state

  • feedback or usefulness ratings

This information is used to support product functionality and improve the user experience.

7. Cookies and Similar Technologies

TownSquare may use cookies or similar technologies where necessary to operate the service, maintain sessions, improve reliability, or support authentication. We do not use cookies for third-party advertising.

8. Security

We use reasonable technical and organisational measures to protect your information, including encryption in transit and industry-standard safeguards designed to reduce the risk of unauthorised access, disclosure, or misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

TownSquare is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and revise the “Last updated” date above.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Andrew Lane
Andrew.lane@governai.tech